Privacy Policy

This Privacy Policy explains how NOURHAM Construction Inc. (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit nourhamconstruction.ca or contact us for renovation and construction services. We are committed to handling your information responsibly and in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

When you submit a quote request or a contact message through our website, we may collect the information you choose to provide, which can include:

• Your full name
• Email address and phone number
• Project location or address
• Service needed, timeline, and approximate budget
• Best time to contact you
• Any project details or messages you include

When you submit a form, our website also attaches limited technical details such as the page URL and the time of submission. In addition, our hosting provider may automatically collect standard server information (for example, IP address, browser type, and access times) for security and performance purposes.

2. How We Use Your Information

We use the personal information you provide to:

• Respond to your quote requests and inquiries
• Prepare estimates and schedule project work
• Communicate with you about your project
• Maintain our records and improve our services and website

We do not sell or rent your personal information to third parties.

3. How Your Information Is Collected and Processed

Our quote and contact forms are processed and delivered through a third-party form service (Formspree), which transmits your submission to our business email address. Our website is hosted on a third-party platform (Cloudflare Pages), which may process standard technical logs to deliver and secure the site. These providers process your information only to help us operate our website and respond to you.

4. Cookies, Analytics, and Advertising

Our website may use cookies or similar technologies to support basic functionality and to measure website performance. If we run online advertising campaigns — for example, through Google Ads — we may use conversion tracking and related tools that set cookies to measure how well our ads perform. You can control or disable cookies through your browser settings, although some website features may not work as intended if cookies are disabled.

5. Sharing and Disclosure

We only share your personal information with:

• Service providers who help us operate our website and respond to you (such as our form-delivery and hosting providers)
• Authorities or other parties where we are required to do so by law

We do not sell your personal information.

6. Data Retention

We keep your personal information only as long as needed to respond to your inquiry, complete your project, and meet our legal and operational requirements. When it is no longer needed, we take steps to securely delete or anonymize it.

7. Data Security

We take reasonable measures to protect the personal information we hold. Our website uses HTTPS encryption to protect information in transit. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Under applicable Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Withdraw your consent to our use of your information, subject to legal or contractual limits

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

10. Children’s Privacy

Our services and website are directed to adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date above will reflect the most recent revision.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: